Printer set up

[Drea26]

I have an HP Officejet 4620 that I never set up. The cartridge for set up was not in the box. I bought new cartridges and it says that I can't set up without the setup cartridges. Is there a way to get the set up cartridges? I already bought the new set and opened them. Bummed. 

[Betty0610]

@Drea26

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

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Thanks!