Printer smudging; black ink spotting along left side of paper

[Randall5506]

No error messages.  The printer appears to be smudging black ink along the left border of any printing that is done.  The HP OfficeJet Pro 9025 has ink cartridges and I have wondered if the print heads need to be cleaned.  I am having a difficult time finding the instructions in Settings to run the diagnostics or find a Cleaning solution in the tasks that you can perform.

[KrazyToad]

@Randall5506

Welcome to HP Support Community

I would like to help

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c06191659 for print quality issues

1. On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

2. Swipe up on the display, and then touch Printer Maintenance.

3. Touch Clean Printhead, and then touch Continue.

   A test page prints.

   

4. Examine the test page.

   • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

     NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

Thank you

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