Printer will not print all colors

[PIA65]

HP Inkjet 6700 premium will not print all colors.  Replaced print head and installed new cartridges and only color that prints in cayne.  Any suggestions as to how to correct this issu?

[sandytechy20]

@PIA65

Welcome to the HP support community.

Did you make a copy and check if that prints fine?

If not, follow the below steps:-

Print a Print Quality Diagnostic Page

1. Load plain white paper into the input tray.

2. On the printer control panel, touch the Right Arrow () to display more options.

3. Touch Setup (). The Setup Menu displays.

4. Touch the Down Arrow (), and then touch Reports.

5. Touch Print Quality Report. The test page prints.

If it does not print colors in the quality page, use an automated tool to clean the printhead

1. Load plain white paper into the tray.

2. On the printer control panel, touch the Right Arrow () to display more options.

3. Touch Setup (), and then touch Tools. The Tools Menu displays.

4. Touch Clean Printhead.

5. Wait while the printer completes the printhead cleaning process, and then touch OK.

You can refer this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.