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‎08-16-2024 06:03 PM

HP Recommended
Product: HP LaserJet Pro 4001dwe Printer
Operating System: macOS 12.0 Monterey

Printer continues to think that the paper installed is the wrong size for the job. I can't even print the pre-programmed paper forms that the printer can do without computer interaction. 

 

Paper condition is full and in superb condition. The printer doesn't even attempt to pickup the first sheet of paper when I go to the menu and request a lined sheet of paper.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2024 06:33 PM

HP Recommended

I finally figured ut that the printer's paper size for tray #2 setting needed to be "Rough" and not explicitely 8X11. It's working now... It feeds fine from Tray #2.

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1 REPLY 1

‎08-16-2024 06:33 PM

HP Recommended

I finally figured ut that the printer's paper size for tray #2 setting needed to be "Rough" and not explicitely 8X11. It's working now... It feeds fine from Tray #2.

Was this reply helpful? Yes No
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