Printer won't work since I put in a generic toner

[ReginaLynne]

There is no toner cartridges available through HP for my InkJet Printer so I purchase a cartridge from Amazon. When I put the cartridge in I received a notification that the printer will only work with HP Cartridges and It hasn't worked since. I does absolutely nothing. MY warranty expired so I cannot speak with an HP associate. 

[Kumar0307]

@ReginaLynne, Welcome to the HP Support Community! I’m here to help.

HP cannot guarantee the functionality of non-HP ink toners. It may or may not work and can damage the printer too.

This printer is enabled with dynamic security. It is intended to be used only with cartridges with an original HP chip. Cartridges using a non-HP chip might not work, and those that work today may not work in the future. Refilled or remanufactured supplies that still use an Original HP chip will continue to be accepted by the printer.

If you are using a refilled or remanufactured cartridge and wish to continue to do so, then you should check with your cartridge supplier as to whether or not the cartridge has an Original HP chip.

For more info, refer to - Dynamic Security Enabled Printers

Kindly use HP ink toners to resolve this issue. You may visit Hp Store to order compatible ink toners. 

Keep me posted for any other assistance.

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