Printer working but printing blank pages I already did a clean jet head

[Satts9]

My printer only throwing out blank pages I have already cleaned the jets but quality no good 

[Raj_05 · Accepted solution]

Hi @Satts9,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP printer is printing blank pages even after cleaning the printhead, try the following steps.

• Check Ink Levels: Ensure that the ink cartridges have sufficient ink.
• Reinstall the Cartridges: Remove and reinstall the ink cartridges to ensure proper seating.
• Run Printhead Cleaning Again: Sometimes multiple cleanings are needed.
• Print a Diagnostic Page: Check for any errors or issues.
• Update Printer Firmware: Ensure your printer firmware is up-to-date.
• Align the Printhead: Use your printer's software to align the printhead.
• Reset the Printer: Turn off the printer, unplug it for a few minutes, then plug it back in and turn it on.

If the issue persists, consider replacing the ink cartridges, as they may be faulty.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Satts9]

Thank you so much for the reply I have completed all of the above tasks with the exception of changing the cartridges I will do this later and let you know the printer is not used that often and both cartridges are full but maybe they have dried out .

thanks 

[Raj_05]

Hi @Satts9,

Thank you for your response, 

Is there anything else that I can help you with today?

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support