Printer working correctly is every way except for the printing on the paper come out as very faint o

[MikeDian]

Printer working correctly is every way except for the printing on the paper come out as very faint or not there at all. It looks like the printer cartridges are out of ink but when I look at the status is shows the cartridges are almost 90% full. This happens in both color and black and white.

[Kumar0307 · Accepted solution]

@MikeDian, Welcome to the HP Support Community! I’m here to help.

I understand the print quality is not satisfactory. Make sure you are using HP inks.

If the printer is not used for a couple of weeks, the ink gets dry.

Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Clean the printhead up to 2 times, and print a test page to check the result.

Hope this helps! Let me know how it goes. 

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