Printer

[geostreet123]

my black ink not displaying on the printed documents, already installed 2 new cartridges. I always bought hp 564 ink. I wonder the printer not working anymore because it is old in the tech world or some kind of maintenance I missed.  it's an HP Officejet 4620. Print heads are cleaned already I don't know what else to do.

[KrazyToad]

@geostreet123

Welcome to HP Support Community

I would like to help

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c03944809

If the issue persists please contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.