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‎12-31-2021 06:59 AM

HP Recommended
Product: Pavilion 6530
Operating System: Microsoft Windows 10 (64-bit)

My pri ter says I can not use it because my instant ink account needs updated payment info..... I purchased this in from HP now it wo t let me use my printer....How can a company sell me a product then blackmail me into buying more product I don't need?? 

Category:
1 REPLY 1

‎01-03-2022 07:35 AM

HP Recommended

Hi @James19782020,

 

I'd like to help!

 

I understand you are receiving an instant ink error to update your payment information.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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