Printer

[Wendy224]

Hp deskjet 2700 all in one printer series

keeps flashing an E  and dot by the ink and flashing an exclamation point.   Does this mean my cartridges aren’t communicating 

[Pallipurath]

Hi @Wendy224,

Welcome to the HP Support Community.

Thank you for posting your query.

I understand how bad it feels when your HP DeskJet 2700 All-in-One printer flashes an "E" and the ink indicator, accompanied by a flashing exclamation point, it typically indicates an issue with the ink cartridges. Here are some possible causes and solutions for this problem:

Low or Empty Ink Cartridge:

• Check if either of the ink cartridges is low on ink or empty. Replace the cartridge if necessary.

Cartridge Not Installed Properly:

• Open the cartridge access door and make sure both cartridges are correctly installed in their respective slots.

Cartridge Incompatibility:

• Ensure that you are using the correct HP cartridges for your specific printer model.

Cartridge Communication Problem:

• Remove the cartridges and gently clean any excess ink or debris from the electrical contacts using a lint-free cloth dampened with distilled water. Let them dry completely before reinstalling them.

Printer Reset:

• Turn off your printer, wait for about 60 seconds, and then turn it back on. This can often reset error statuses.

Take care and have an amazing day!

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards

Pallipurath.