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‎04-15-2025 03:04 AM - edited ‎04-15-2025 03:05 AM

HP Recommended
Product: HP OfficeJet 8012 All-in-One Printer

Hello all, I have tried to contact support and complain but unfortunately every link leads to an "Error 404, We're sorry. We can't seem to find the page you were looking for." page which just makes me even more frustrated in this situation. I've been subscribed to HP Instant Ink since getting my printer in 2021, and it's obviously too expensive, but I remained a subscriber regardless. More recently I was getting loads of issues with what I thought was the printhead, but turns out it was just the rubbish ink cartridge from Instant Ink. All the text was blurry, missing lines etc - not good enough for printing packing labels. I bought a store-bought one, one of the XL version from Amazon and it completely solved the problem to my surprise and so I've wasted £35.00 on this new cartridge, and also bought a cleaning kit that I don't need. Annoyingly, I have also wasted so much ink printing the annoying alignment pages, fix smudges, fix printhead. However, HP loves sending reminders when I have installed a cartridge outside their precious plan! 

1 REPLY 1

‎04-15-2025 04:30 AM

HP Recommended

Hi @Prizlers 

You can find the options to contact HP Support in the next links:

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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