Printhead Issue

[Shoegal88]

I have just changed the ink cartridges and am now receiving an error message saying that the printhead is missing or not properly installed. I then removed the printhead and put it back in but this error is still coming up. Your assistance is appreciated. 

[Rainbow23]

Hi @Shoegal88,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that you are getting an error message “The print head appears to be missing, not detected, or incorrectly installed" on your HP printer.

Please follow the steps listed below to reset the printer:

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

NOTE: HP recommends plugging the printer directly into a wall outlet.

5. Turn on the printer to complete the reset.

You may also refer to this weblink.

I hope this helps.

Take care and have a good day.

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