• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Deskjet F380
Microsoft Windows 10 (64-bit)

I need to clean the printhead on a Deskjet F380. When I click on the HP toolbox on the desktop it says I need the latest Adobe Flash Player. When I try to get it Adobe says it’s no longer available. How can I now clean the printhead?

1 REPLY 1
HP Recommended

Hello @RogerA269 .
In the following link you will find help so you can solve the Adobe flash player problem or use other options to the Hp solution center (since it is old and has no support), also the article is in Spanish, however, it is not a problem if you use an excellent online translator.

https://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-impresoras/Reviviendo-Flash-para-el-uso-del-...


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.