Printing Pink instead of blue

[SamanthaMG]

I have a recurring issue with my printer HP officejet pro 6960 it is printing pink instead of blue. Below is a list of things I’ve tried:

1. Printer maintenance multiple times

2. Changed all cartridges 3 times

3. Cleaned print heads via app and manually 

4. cleaned out ink gunk from right hand side

I have no idea what to do next this has been a recurring issues for a number of months and I cannot rectify it, I’ve searched for someone to look at it but there is no where.  I stay in the UK and use my printer most days averting nearly 300 pages a months.  

[sandytechy20]

@SamanthaMG 

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[SamanthaMG]

Morning, I have followed the steps provided multiple times with no success.

Thanks,

Samantha