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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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My print quality has been deteriorating and is now completely useless. It started with some lines or gaps in printed pages where a text being printed may have white lines through it missing. Now entire rows of text are missing. In the below example, there is supposed to be a QR code but it's only partially printed. You can see some text printed okay while other is cut out or missing. I have tried replacing the ink cartridges, running the self cleaning or the printhead and ink smear. When I have tried running print quality reports, the issue persists.
The printer is approaching almost 10 years, so I am curious if there's anything I can do to fix it or if it's just time to get a new printer.
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