Printing blank page while black ink is there

[RDas001]

my deskjet printer 2332 is printing blank page while black cartridge is there and color cartridge is empty. I am printing with gray scale mode. 

[Nal_NR]

Hi @RDas001,

Welcome to the HP Support Community. 

I'd like to help!

Try SINGLE CARTRIDGE MODE and see if that works. 

If the issue persists, use the single-cartridge mode to operate the printer with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. During single-cartridge mode, the printer can copy documents, copy photos, and print jobs from the computer.

NOTE: When the printer operates in single-cartridge mode, a message is displayed on the printer display. If the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each ink cartridge. When plastic tape covers the ink cartridge contacts, the printer cannot detect that the ink cartridge is installed.

Install two ink cartridges in the printer to exit single-cartridge mode.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!