Printing blank pages when cartridge is reporting OK instant ink

[KenB99]

My black cartridge appears to be empty I had poor print quality and after several cleans I'm getting blank pages. I've got a new cartridge but can I just replace the empty cartridge without affecting my instant ink subscription when the app says the cartridge has ink? 

[Kumar0307 · Accepted solution]

@KenB99, Welcome to the HP Support Community!

Yes, you may replace the ink cartridge to resume printing. As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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