Printing blank pages

[eddie412]

Prints blank pages, from my computer, from alignment page, from scanner.  I have run cartridge cleaning tool 10 times, replace black ink but still no print.

[Echo_Lake]

@eddie412

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.  

• Are you able to make copies from the printer?

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. Please reach out to HP Support in your region regarding the service options for your printer.

HP Customer Support - Software and Driver Downloads 
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[eddie412]

Please read the question.  I have already completed a lot of trouble shooting

[eddie412]

Is it possible to get a phone number for HP support that will be answered?  Is there a real person and not the bot that will chat?

[Echo_Lake]

@eddie412

Thank you for posting back.

That's unfortunate. Please reach out to the HP Technical Support team in your region for further assistance.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!