Printing blank pages

[Shaunlo]

I have an HP Envy 5052 printer. It worked great last time I used it. Now it just prints blank pages. Both ink cartridges are half full. I ran it through a cleaning and test mode. Still spitting out blank pages 

[Nal_NR]

Hi @Shaunlo,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Update the firmware by selecting your current OS. Click here

Check ink cartridges

• Very low ink levels, using non-HP cartridges, and rough handling can cause print quality issues.
• Replace any non-HP or refilled cartridges with genuine HP cartridges. HP supplies are available from the HP Store and local retailers.
• HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. Go to HP Anti Counterfeiting and Fraud Program for more information.
• Check the ink levels and replace any low or empty cartridges.
• NOTE:
• The printer features a 'backup mode' that enables printing with one cartridge. Remove the low or empty cartridge to continue printing if a replacement is not available. Depending on the cartridge removed, blacks will not be as dark and color prints will be in grayscale.
• 
• Rough handling of cartridges during transport or installation can cause print quality problems. Wait a few hours for the automatic servicing routine to complete, and then try to print again.
• If a cartridge is bad, replace it. If you have a defective HP cartridge, it might be under warranty. Go to About Original HP Cartridges for page yield and HP Limited Warranty information to see if a cartridge is still in warranty.

Click here for the remaining steps.

Hope this helps! Keep me posted for further assistance.
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