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‎02-05-2021 03:50 PM

HP Recommended
Product: Office Jet Pro 6975
Operating System: Microsoft Windows 10 (32-bit)

Printer only printed about 1/2 of the page.    I installed all new HP 902 printer cartridges.   Ran clean printhead more than 20 times.  Still spitting out blank pages.   Followed all the steps on Virtual Help.   My printer head does not have a latch and is not removable.   Thinking baseball bat, but open to suggestions as I just spent $$$ on new print cartridges.  Printer is only 2 yrs old. Not used that much.   

Category:
1 REPLY 1

‎02-08-2021 03:27 AM

HP Recommended

@Bls2020, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

TEJ1602
I am an HP Employee

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