Printing blanksteg with deskjet 2700

[MagnusHurricane]

It looks like I have ink left in both black and color, but when printing or copying it just "prints" a blank paper. 

I am stuck. Any advice is appreciated....

[sandytechy20]

@MagnusHurricane

Welcome to the HP support community.

I understand that your printer is printing blank pages, I am glad to assist you.

Clean the ink cartridges

Clean the ink cartridges using the HP Smart app.

1. On HP Smart Home page, select your printer or select Printer Settings.

2. Go to Tools and select Print Quality Tools.

3. Click Clean Printheads.

4. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Done. You can stop troubleshooting.

   • If the print quality is unacceptable, click Second Level Clean when prompted to continue the next level of cleaning.

Manually clean the area around the ink nozzles

1. Gather the following materials:

   • Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)

   • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)

       caution:

     Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.

2. Press the Power button to turn on the printer, if it is not already on.

3. Open the ink cartridge access door.

4. Wait until the printer is idle and silent before you continue.

5. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.

   

6. Lightly press down on one of the ink cartridges to release it, and then pull the ink cartridge toward you out of its slot.

7. Hold the ink cartridge by its sides.

   

8. Inspect the ink cartridge contacts for ink and debris buildup.

     caution:

   Do not touch the copper-colored contacts or the ink nozzles. Handling these parts can result in clogs, ink failure, and bad electrical connections.

   

9. Lightly moisten a foam-rubber swab or lint-free cloth with distilled water, and then squeeze any excess water from it.

10. Clean the face and edges around the ink nozzle with the swab.

11. Either let the ink cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.

12. Slide each ink cartridge at a slight upward angle into the empty slot, and then gently push up on each ink cartridge until it snaps into place.

    

13. Repeat these steps to clean around the nozzles on the other ink cartridge.

14. Close the ink cartridge access door.

15. Reconnect the power cord to the rear of the printer.

16. Press the Power button to turn on the printer, if it does not turn on automatically.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.