Printing head cleaning and alignment

[WillieRico]

I cannot find how to clean the printing heads as well as their alignment. HP Smart or HP Support Assistant only tell me to use the printer panel, which is very basic.

[Nal_NR]

Hi @WillieRico ,

Welcome to the HP Support Community.

I'd like to help!

If your print is streaked or has incorrect or missing colors, the printhead may need to be cleaned.

There are three stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of ink. After each stage, review the quality of the printed page. You should initiate the next phase of cleaning only if the print quality is poor.

If print quality still seems poor after you complete all stages of cleaning, try aligning the printhead.

You may refer to this document. 

If this does not help, I recommend contacting phone support for further assistance. 

Hope this helps! Keep me posted for further assistance.
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