Printing in Pink only, not aligned

[coochie3]

Printer will not align, or clean printheads from HP smart app.

It is only printing in pink even though all tanks are full with correct HP ink.

Definitely lost Cyan first.

Very noisy when printing

[A_Gayathri]

Hi @coochie3,

Welcome to the HP Support Community

I understand you are facing an issue with your Printing in Pink only, not aligned Smart Tank 7005. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.
• click here and follow the troubleshooting steps- HP Smart Tank Printers - Color or black ink not printing, other print quality issues

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!