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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printing issue

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
12-31-2021 03:56 AM
@Gogo5, Welcome to the HP Support Community! I’m here to help.
To assist you better, what model printer are you using?
Refer to this document to know how to find the Product Name or Product Number.
Try making a standalone copy in color and black from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Keep me posted.
KUMAR0307
I am an HP Employee
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