• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Color Laserjet Pro MFP M477fdw

Hello everyone,
I am having issues with a printer. 

We had to replace the fuser last week, as it was wornt out and not working properly anymore. 
Now we have run into more problems:

- Black splotches and streaks on the front AND the back, even when only printing one sided. The splotches sometimes are irregular but most of the time they are along two bands. Printing cleaning pages seems to resolve/minimize this issue for a short time.

20221030_121242.jpg20221030_121247.jpg

- Chevron like, reocurring spots of white. 
20221030_120047.jpg20221030_120103.jpg


I am worried that something went wrong during the fuser replacing. I tried calibrating the colours, changin the paper weight etc, but nothing seems to work. I am thankful for any help you can give me.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.