Printing issues

[lionkinglaylay]

I changed my ink today and once again my images are coming out with fate lines. i cleaned printer head, i alignment, i did test prints, i did diagnostic, i tired every thing. powering off, restarting printer, reconnecting to wifi, restarting my computer. nothing has worked, ive been trying all day i have over a 100 pages printed to prove it. i have not had this problem before with past printers i dont understand hp is suppose to be a great quality printer. now the printer is not printing black ink. im really thinking its time to trash the printer all together. its been a year in a half of this issue.

[Raj2111]

Hi @lionkinglaylay 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate the issue in detail?

Take care and have a great day ahead! 

-Regards
Raj-HP Support