Printing normal mode is fine, printing photo paper best mode gives multicolour stripe left of pri

[Antonioch7]

Hello, on two  HP deskjet printer, printing in normal quality is fine, but printing on photo paper best quality gives me a vertical multicolour line usually on the left of the printout. Thanka!

[Hawks_Eye]

Hi @Antonioch7 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

That’s frustrating, especially since normal printing works fine! 

A vertical multicolour line when printing on photo paper in best quality could be caused by ink distribution issues, printhead alignment, or paper feed problems. Here are some steps to troubleshoot:

 

1. Run Printhead Cleaning

• Open Printer Settings > Maintenance > Clean Printhead.
• Run the cleaning cycle twice to remove any ink buildup.

 

2. Align the Printhead

• Go to Printer Settings > Maintenance > Align Printhead.
• Follow the on-screen instructions to complete the alignment.

 

3. Check Paper Type Settings

• Before printing, go to Print Preferences and ensure:
  • Paper Type is set to HP Photo Paper (or the correct type).
  • Print Quality is set to Best.
• Using the wrong paper setting can cause ink misalignment.

 

4. Try a Different Photo Paper

• Some users have reported issues with non-HP photo paper causing streaks.
• If possible, test with HP-branded photo paper.

If the issue persists, let me know what happens, and I’ll guide you further!

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye