Printing off centre

[mlewicki]

I've gone through a few threads about this issue and can't seem to find a solution.  My first prints were fine and centred with the white "boarder" even all around.  Then I started having connection issues with the printer.  Reset the printer a couple times because the prints continued to be "searching for printer" for a very long time.  Once that seemed to go away, the prints and printing more to the top left; leaving a larger white boarder around the right and bottom.  Tired restarting again, did a "reset" and connected the wifi again.  Tried printing from Photoshop, Acrobat and HP Smart.  Also, the screen seems to have a defect with a line of stuck pixels.

I have only printed a few things with this over the last few months but these issues have just happened in the last 2 weeks.

Extremely frustrating.  I've never had so many problems with a printer before.

[Nal_NR]

Hi @mlewicki,

Welcome to the HP support community.

I understand that when you try to print, printing off center. I'd like to help1

Are you facing the same issue while making a copy?

Did you try to print from a different application?

If the copy is working fine, Check the print settings on a computer with Windows.

• In the software application, you are trying to print from, click File, and then click Print.
• The Print window opens.
• Open the Properties dialog box.
• Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
• Depending on your print job, you might consider modifying the following settings:
• Paper Type: Select the appropriate type of paper, such as photo paper, plain paper, or labels.
• Print Quality: Increase the print quality from Normal or Draft mode to Best.
• Paper Size: Select the correct paper size for your print job.
• After changing the print settings, click OK to apply the settings, and then click Print.

If the issue persists, Run HP Print and Scan Doctor to fix the driver issue.

Click on this link here to download and run the HP Print and Scan Doctor.

Keep me posted, on how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

[Nal_NR]

Hi @mlewicki,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!