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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printing on B5 sized paper

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08-17-2024 10:12 PM
Whenever I print on my b5 size paper, there’s no color that appears, it’s only black and white. But when I print on other sizes of paper such as letter and legal, it appears just fine. What can I do about this?
08-18-2024 01:40 PM
Welcome to the HP English Community --
The answer might depend on the printer model (not provided)
The answer might depend on the Operating System / version (not provided)
=================================
Relevant to Windows
Install the full solution software / full driver for your printer.
Restart the computer and log in
Next,
Check / modify Printer Properties > Tab Advanced > Driver = "HP" driver as opposed to IPP / Windows driver.
Printer_Properties_Advanced_Driver_2
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
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