Printing on B5 sized paper

[hhwhww]

Whenever I print on my b5 size paper, there’s no color that appears, it’s only black and white. But when I print on other sizes of paper such as letter and legal, it appears just fine. What can I do about this? 

[Dragon-Fur]

@hhwhww 

Welcome to the HP English Community --

The answer might depend on the printer model (not provided)

The answer might depend on the Operating System / version  (not provided)

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Relevant to Windows

Install the full solution software / full driver for your printer.

Restart the computer and log in

Next,

Check / modify Printer Properties > Tab Advanced > Driver = "HP" driver as opposed to IPP / Windows driver.

Printer_Properties_Advanced_Driver_2

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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