Printing on Glossy Avery Labels

[JacDefos]

Hi All. I have a HP Envy laptop and HP OfficeJet 8010 All-in-One Printer. For the past 2 years I have been successfully printing on Avery glossy labels using the paper option "other glossy inkjet paper'. However, this option has now disappeared in my printer preferences. I have tried all the different paper options available (plain, heavyweight, lightweight, glossy and photo) but the ink smudges no matter how long I leave it to dry. Does anyone have any solutions? Many thanks

[Dragon-Fur]

@JacDefos 

Welcome to the HP Community Forum.

A couple of ideas

• Check / Adjust the Paper Size & Type on the printer - Tray and Paper
• Uninstall the printer software > Restart the computer > Load / Install a new copy for the full driver printer software

and / or

Not related to the missing Printing Preferences

If it has been awhile since you have done so,

Consider cleaning the printer.

The document includes cleaning techniques

Paper jam error

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Printer - Tray and Paper

Check / Adjust / Retain the Paper at the Printer Display Panel

Open Printer Tray,

Wait a few seconds

Close Tray

IF applicable for your printer:

On the Printer Control Display Panel,

Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK

What if?

If you are having trouble with getting the printer to accept (new) paper,

Remove the stack of paper from the tray

Lightly flex (do not fan) the paper to separate the single sheets

Restack together so the edges match along all sides

Return the paper to the tray

and / or

Your Paper Size not in the list?

If the size of the Paper Size is not in the Drop-down list,

Scroll to the end of the list – if found, Select Custom

Note:  Not all printers allow selection of “Custom”

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OR

Embedded Web Server (EWS)

If your printer does not have a text-input-capable control panel or if you just dislike typing on the tiny printer screen,

If supported on your printer,

Use the Embedded Web Server (EWS) to check / modify (edit) the Paper Size & Type - Tray and Paper

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

General Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper

Retain_Printing_Preferences_17

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Printer Software

For your printer

Full Feature Software / Printer Installation Package

Download and Save

HP OfficeJet 8010 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in.

Details - Read / Use / Ignore as suits your situation - FYI

Uninstall any existing printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

If using a USB printer cable to connect the printer to the computer, disconnect the USB cable between the printer and the computer before you install the printer software.

Next,

Installation

• Download and Save the Full Feature Software Web Pack installation package
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a USB printer cable to connect the printer to the computer, connect the cable when instructed to do so, near the end of the installation procedure
• After the software is installed, Restart the computer and log in

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References / Resources

Example - Full Feature Software - Windows - Installed

Programs_and_Features_Printer_Desktop_Icons_9

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References / Resources

Example - Windows - Full Feature Software - Printing Preferences

9025_Printing_Preferences_Everyday_6

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet 8010 All-in-One Printer 

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