Printing out coupons but they don’t scan

[alittlesunshine]

Every time I try to print out coupons on this printer they come out with a drop shadow it seems like and they never scan at the store. Any store, whether it be Walmart or the grocery store or even Dollar General. I’m wondering if there’s a way to adjust the printer settings to fix this? I’ve tried different browsers as well as pdf printings vs photo printings and word printings, etc. Any help would be greatly appreciated! 

[Dragon-Fur]

@alittlesunshine 

Welcome to the HP Community.

The first thing to check is whether the printer is "doing its best work".

Solutions for poor printing quality, presented in the order to be completed / considered:

 Black Ink Not Printing, Other Print Quality Issues

What else?

The printer is unaware of what it is printing.

In all except the printing of an image file, there are "translations" made by the printing software / application you are using to view and submit the job to the printer.  For example, PDF printing and Word documents are subject to "take the document and translate it into printer language".  Some content might not translate, including for example, some bars and badges, content from tables, and printable "coupon scans", strange or embedded fonts used by the website developer.

If all else has failed - and assuming the printer has passed all the alignment and print tests - try Snipping the content you need to print from the website, save the content as a .jpg file, and print.

Snip content from the screen

Avoid Screenshots altogether – Capture what you want from the screen.

Create a Snip of the information on the page > save the snipped image as a .jpg file > print that file.

Snip – available since Vista!  Check out the “delay” feature in Windows 10

Snipping Tool in Windows 10 / 8 / 7: Tips & Tricks to capture screenshots

From Microsoft

Use Snipping Tool to capture screenshots

==============================================================================

What else?

If you can do so, save the website page to your mobile device.

When you get to the store, ask the clerk to scan the content right from your phone / mobile device screen.

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2742e All-in-One Printer 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

Note that Concierge assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 Step 3:  Use Print Anywhere

Open Subsection:  Private Pickup (HP+ printers only)

Enable / Disable the service to hold the print job until the person who sent it is near the printer.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

[whelsel]

I am having the same issue. Have you figured out a solution?