Printing photos too dark and red on HP Envy 5000 Series- Photoshop, Gimp, Affinity Direcy

[Marver1961]

HP ENVY 5000 series printing photos too dark/red. Tried Photoshop, Gimp,Affinity and direct

[Dragon-Fur]

@Marver1961 

Welcome to the HP Community Forum.

If you have not done so, do check that the printer is able to "do its best work".

Diagnostics / Testing

 Black or Color Ink Not Printing, Other Print Quality Issues

What if >> The printer diagnostics all pass, the test print is correct, the ink supply for every cartridge is checked, fill status is adequate, and each cartridge is working as needed -- and the print output still looks wrong?

If tests pass and all else fails to produce the results you want,

Try / Consider

• Make sure the printer is plugged into a standard, checked, wall outlet as opposed to a surge protector
• Print using different paper
• Print using a different printer
• Print using the printer and paper you have -- Adjust the settings in the software to correct the color and saturation levels.

General Example - HP Smart - Windows - Scan (or Import Photo file) > Edit set

HP_Smart_W10_Scan_Edit_Image_Set_11

References / Resources

Paper too dry / too damp / not flat / damaged / incorrectly stored / “old”

HP Printers - How to Store and Handle Paper to Avoid Paper Jams

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 5000 All-in-One Printer series 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"