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‎11-18-2022 06:17 AM

HP Recommended

Good Afternoon.

 

My prints have a vertical trail of small stains. At first I thought it was the toner and I bought a new one. The problem remains and maybe it has to do with the transport of paper. Before I do stupid things I would like to know what the community thinks what is the problem. I have attached a photo of the problem.

 

Thansk in advance! Stains.jpg

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2 REPLIES 2

‎11-18-2022 06:54 PM

HP Recommended

Most likely either something is stuck to the fuser unit (like a piece of label)  or the fuser unit is failing. Did you recently have a paper jam?

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‎11-19-2022 02:46 AM

HP Recommended

I did have a paper jam recently and it it possible that a piece of paper could be stuck to the fuser unit. Given the regular pattern of the stains might that be the problem. Is it possible to remove something like that? Can it wear out?

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