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‎09-23-2022 04:46 AM - edited ‎10-15-2022 06:15 AM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer
Operating System: Microsoft Windows 11

Hi!

 

This is the continuation of this case

 

I've followed the instructions to a tee and what I could observe on the black cartridges silverplated nozzle was that there was no black lines at all - it looked completely dry. My magenta cartridge however had three lines of color along the nozzle.

 

I also went through the documentation here.

 

Thanks in advance for the assistance

 

Update 15-10-22: So I've waited on a response for almost more than a month now - I still cannot use my printer as the source of my problems originates from the black cartridge - I've printed multiple times and wasted a lot of my colored ink just to see the same results again and again  - I'm asking kindly if it is at all possible to just send new cartridges since the original cartridge has obviously dried up,

Thank you.

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