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Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

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I'm having printing quality issues with black and white settings; there's usually a shadow / grey area in printed areas.

 

When I opened the black colour cartridges to inspect them, a straight line appeared on the roller that was not covered in toner powder.

 

Is there a way of preventing the need for change of new cartridges? I don't want to waste the supply level I still have.

1 REPLY 1
HP Recommended

@GGAN

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Sandytechy20
I am an HP Employee

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