-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printing quality

Create an account on the HP Community to personalize your profile and ask a question
08-06-2023 09:06 PM
I'm having printing quality issues with black and white settings; there's usually a shadow / grey area in printed areas.
When I opened the black colour cartridges to inspect them, a straight line appeared on the roller that was not covered in toner powder.
Is there a way of preventing the need for change of new cartridges? I don't want to waste the supply level I still have.
08-09-2023 11:42 AM
@GGAN
Welcome to the HP support community.
Provide the HP model number or the product number of your device for further assistance.
Here is the link to find the product number or model number:- Click here
Sandytechy20
I am an HP Employee