Printing skips part of every 4th or 5th line

[nonies]

the printing is good but it is printing  partial letters every 4th or 5th row.  I have replaced cartridges twice and put through the cleaning  option but the problem is continuing.  Any suggestions?

[KrazyToad]

@nonies

Welcome to HP Support Community

I would like to help

If you have already followed all the instructions in this Link: https://support.hp.com/in-en/document/c04718409

Please contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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