Prints sometimes, other times just spits the paper out.

[Hiyayall]

A BRAND NEW print which I bought today. I have never had so much difficulty with a printer in my life.

I cannot set a standard set of instructions for this printer. It changes the quality with every printing. Sometimes it take 5 seconds to print. And others times it takes 4 minutes for the same thing. And it lays on so much ink its hard to read.

How can I set preferences for this printer. If I have much more trouble then I'm taking it back.

[Kumar0307]

@Hiyayall, Welcome to the HP Support Community!

I understand you have issues while printing. Let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

Try making a standalone copy and check how much time it takes to print it. By this, we can conclude if this is a hardware or a driver issue.

Check the ink levels and clean the ink cartridges as shown in this document - Black Ink Not Printing, Other Print Quality Issues

You may print a quality report to check the result.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Hope this helps! Keep me posted. 

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Have a great day!