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‎07-25-2021 02:45 PM

HP Recommended
Product: HP OfficeJet 4650

My HP Officejet 4650 is showing a message saying "at least one of your cartridges has a problem." I have run all diagnostics and the fix it doctor and nothing changes. Has anyone had a similar problem and know how to correct it? Thank you.

Category:
1 REPLY 1

‎07-28-2021 01:20 PM

HP Recommended

@P-a-m-l-a-d

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

If you have already performed the steps from the document Ink cartridge errors: https://support.hp.com/in-en/document/c04100778  and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/    
         

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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