Problem with printer or ink system

[DELBI]

Changed the black cartridge with HP ink (like always).  Printer states "there is a problem with the printer or ink system.  Turn off, then on.  If problem persists, contact HP".  I unplugged, turned off then on, etc.  No luck.

[Kumar0307]

@DELBI, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print due to this error. Kindly perform the steps mentioned in this document - An 'Ink System Failure' or 'System Supply Problem' Error Displays

You may also try the steps here - Printhead errors

Make sure you are using HP ink cartridges. Insert one ink cartridge at a time and check for the error.

Use the old ink cartridges and check if the error persists.

If the error persists, I'm afraid the issue is with the printhead. Replacing the printhead may or may not resolve this issue.

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!