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HP OfficeJet Pro 9010 All-In-One Printer

Hello,

 I have 7 printers HP officejet 9010 in company, where I work. We have a problem with ink 963 because the printers was bought from US and are only compatible with ink 962. How to change the printer region to European? Then I could use ink 963.

3 REPLIES 3
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Hi @VaidasVaidulis,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
HP Recommended

Hi,

Printer serial number is - [Personal Information Removed]

HP Recommended

Hi @VaidasVaidulis,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

I have sent you a private message with reset instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.

Rainbow23 - HP Support.
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