Problema cartuccia

[DC1987]

salve, il messaggio dice problema cartuccia, le cartucce indicate non comunicano correttamente con la stampante, sostituire le cartucce. Sono originali HP ricevute con l'abbonamento. Grazie 

[MayS]

Hi @DC1987 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

[DC1987]

Communication error: printer cannot communicate with cartridge. Replace theme or get in contact with the HP support. They are the original ones provided with HP instant ink subrscription. Thank you!

[sandytechy20]

@DC1987 

Welcome to the HP support community.

I understand that you are getting cartridge error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[DC1987]

 

[sandytechy20]

@DC1987 

Try the steps mentioned in this link to fix the issue:- Click here

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.