• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-28-2021 12:59 PM

HP Recommended
Product: HP Envy 5030
Operating System: Microsoft Windows 10 (64-bit)

Hello! I am not sure if I am right here with my question ... I am hoping for help with the following problem:

I haven't had the opportunity to listen to my Instant Ink account for a week. Every time I get the message that an unexpected error has occurred, that I should log out and log in again later.

Does anyone in the community have similar problems and who can advise?

 

Thanks for help!

 

Christina-2004

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2021 08:54 AM

HP Recommended

@Christina-2004

 

Welcome to HP Support Community


I would like to help

 

I suggest you contact HP Instant Ink Team in your Region

 

https://instantink.hpconnected.com/us/en/l/


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-01-2021 08:54 AM

HP Recommended

@Christina-2004

 

Welcome to HP Support Community


I would like to help

 

I suggest you contact HP Instant Ink Team in your Region

 

https://instantink.hpconnected.com/us/en/l/


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.