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‎09-24-2022 11:50 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Unplugged printer while on, removed cartridges, left unplugged 60 sec, replugged in ,put cartridges back in,  did this twice.. still getting error code.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2022 09:39 AM

HP Recommended

@Shawn67

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎09-27-2022 09:39 AM

HP Recommended

@Shawn67

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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