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‎11-10-2020 06:36 PM

HP Recommended
Product: HP Officejet Pro 8020 series

I am looking for instructions on how to reset my HP 8028 printer to accept refilled 910 color cartridges

Category:
1 REPLY 1

‎11-24-2020 08:21 AM

HP Recommended

@JoeQ10

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

The printer should work with refilled cartridges though HP recommend using original cartridges and cannot guarantee the functionality and performance of refilled cartridges

 

Ensure the printer has the latest Firmware and try reinstalling the cartridges

 

https://support.hp.com/in-en/document/c02919168

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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