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‎06-24-2024 08:54 AM

HP Recommended

I purchased an ink cartridge that will not print.  I replaced it with another new cartridge that is printing fine.  The retailer told me they are not able to return the item, that I had to contact HP to solve the issue

Category:
1 REPLY 1

‎06-26-2024 05:02 AM

HP Recommended

Hi @Pita5443,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you want to return the original HP cartridge, I recommend you contact phone support for more details. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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