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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: 910 Ink was recalled -What ink to use instead for OJ802...

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12-19-2020 10:24 PM
It's now almost the end of December and I haven't been able to find Cyan cartridges since I first started looking in October...after buying the printer at the end of July. Anyone had any luck getting HP to refund the cost of our useless printer? Seems like fraud on their part to sell us printers that you can't buy ink for.
12-22-2020 08:53 AM
Hi @gwsmallwood,
I’d recommend you contact HP Phone Support in your region to purchase ink.
Follow the instructions below to reach them:
1) Click on this link - https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6)Fill the web-form and proceed further.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.
Have a great day!
And, Welcome to the HP Support Community.
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