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‎11-16-2025 06:36 AM

HP Recommended

Hello, I need help with this matter as well.  Can someone reach out to me?

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1 REPLY 1

‎11-19-2025 02:57 AM

HP Recommended

Hi @prateek76 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

If the printer will be used in a different region from where it was originally bought and used, we need to perform some changes called a regional reset for your printer; only after that will you be able to use the printer with the current region's ink cartridges.

 

I will be glad to assist you with the regional reset on your printer. 

 

In order for me to perform the reset, I need few details which cannot  be shared in public.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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