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‎05-28-2021 02:46 PM

HP Recommended

OMG - I'm on hold right now with support to find out what the heck is going on!  I am using the 902 regular size and the support online says that it has been identified as a problem, and that new cartridges have been sent or will be sent.  I've exchanged the cyan cartridge 3 times with no luck.  Not printing blue at all.  Have been on hold forever.  Was disconnected once already, am in a loop, and pretty sure they are going to disconnect me again. 

1 REPLY 1

‎06-02-2021 02:27 AM

HP Recommended

@tazgirl1207

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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