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‎10-08-2021 04:31 PM - last edited on ‎10-08-2021 04:36 PM by

HP Recommended
Product: HP Envy 4510 printer

It said ink was low so i put genuine ink and it still says low. I literally tried everything. Virtual assistant was annoying and didn't help at all. I finally got this phone number and case number. I called the number and it went to auto message saying it's been scammed that I will get scam calls. What in the world is going on.

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1 person had the same question
1 REPLY 1

‎10-09-2021 04:07 AM

HP Recommended

Hi,

Which cartridge has been replaced? is it the Black or the Tri-Color ink cartridge?

 

Following or above the Low Ink message, can you see a circle (Black cartridge) or three dots (Tri-Color)?



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