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HP LaserJet M110we Printer

I want to return a toner cartridge for recycling but having difficulty.  I do not have a supply account and only buy as and when I need a cartridge - which is not very often. No return bag inside the packaging of my new cartridge. 

 

I have envelopes for the smaller cartridges and wondered if I should ship to the address on these envelopes?   Have tried the HP Recycle site but having no luck - get page in Swedish and have to change to English and then get Error 404 and a USA phone number to call.  SO frustrating.   At the point of putting it in my domestic recycling bin!

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Welcome to HP Support Community, @scottylass 

 

Thank you for posting your query, I will be glad to help you.

 

I kindly request you to refer to the below link to resolve this issue:

Click here

 

I hope this helps.

 

Take care and have a good day.

I am an HP Employee. Although I am speaking for myself and not for HP.
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